The recent technical difficulties experienced by the dimensions are due to a Distributed Denial of Service (DDoS) from anonymous third parties. Our investigations would suggest that this activity was specific and malicious in nature and intended to disrupt the service provided to our players.
We hope you understand that we chose not to release any details on the nature of these issues earlier so that it did not compromise our continued investigations and so that we did not inadvertently release any information that could be used to facilitate any additional network attacks. However given the nature of the events over the weekend we felt that we needed to explain in more detail the nature of the current server issues to our users.
We are working to determine the precise source of the attack and are in contact with the relevant law enforcement and technical authorities in order to minimise future disruptions. We will of course continue this work with all the relevant authorities to take whatever legal action is appropriate against those parties responsible for these malicious disruptions.
In the interim we would like to assure all our players that our server team is continuing to use all available means to minimise the threat from these third parties. Unfortunately these attacks may continue and we regret that due to the ongoing nature of our investigations we cannot provide any specific estimate as to when we expect the situation to be completely resolved. We will though be implementing as many additional security measures as we can to limit the effectiveness of these attacks against our servers.
It has also come to our attention that various parties may have been attempting to distribute invasive ‘Trojan’ virus files to the online gaming community. We would like to take this opportunity to remind our players to be vigilant against such threats to their home computers.
We sincerely apologise for the disruption caused by these attacks recently and we ask for your understanding and cooperation as we work to maintain the best service we can under the circumstances.
Thank you.