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Thread: RE: connection issues....

  1. #1

    Unhappy RE: connection issues....

    after finally being able to connect to AO I found this on the login screen...

    Welcoem to Anarchy Online! 2010/10/08 08:06:47 GMT UTC

    Please Note: Some users might currently experience Issues when trying to open the Anarchy Online official forums.. We are aware of this issue and working on a solution....

    Im not knocking the Network guys out there but its not only the forums.... its all of AO or anything funcom related in NJ going thru Level3's network...

    C:\DOCUME~1\OWNER>ping -t -a anarchy-online.com

    Pinging anarchy-online.com [208.82.193.45] with 32 bytes of data:

    Request timed out.
    Request timed out.
    Request timed out.

    Ping statistics for 208.82.193.45:
    Packets: Sent = 55, Received = 0, Lost = 55 (100% loss),
    Control-C
    ^C
    C:\DOCUME~1\OWNER>tracert anarchy-online.com


    Tracing route to anarchy-online.com [208.82.193.45]
    over a maximum of 30 hops:


    1 9 ms 9 ms 9 ms w.x.y.z << /anonified
    2 9 ms 9 ms 9 ms te-9-2-ur01.scranton.pa.panjde.comcast.net [68.8
    5.129.109]
    3 11 ms 11 ms 11 ms te-9-3-sr01.sacramento.pa.panjde.comcast.net [68
    .85.40.42]
    4 13 ms 13 ms 13 ms te-9-3-sr01.millersburg.pa.panjde.comcast.net [6
    8.85.41.241]
    5 12 ms 14 ms 11 ms te-7-4-ar01.lowerpaxton.pa.panjde.comcast.net [6
    8.85.40.137]
    6 17 ms 19 ms 19 ms te-1-3-ar02.ivyland.pa.panjde.comcast.net [68.85
    .158.182]
    7 17 ms 18 ms 18 ms te-0-5-0-0-ar01.ivyland.pa.panjde.comcast.net [6
    8.85.159.217]
    8 18 ms 18 ms 19 ms pos-0-10-0-0-ar01.401nbroadst.pa.panjde.comcast.
    net [68.85.192.190]
    9 26 ms 26 ms 26 ms pos-0-0-0-0-cr01.ashburn.va.ibone.comcast.net [6
    8.86.90.9]
    10 27 ms 28 ms 28 ms xe-8-3-0.edge1.Washington1.Level3.net [63.210.62
    .49]
    11 38 ms 35 ms 36 ms vlan69.csw1.Washington1.Level3.net [4.68.17.62]


    12 27 ms 25 ms 26 ms ae-62-62.ebr2.Washington1.Level3.net [4.69.134.1
    45]
    13 43 ms 35 ms 36 ms ae-4-4.ebr2.Newark1.Level3.net [4.69.132.102]
    14 34 ms 33 ms 35 ms ae-22-52.car2.Newark1.Level3.net [4.68.99.38]
    15 34 ms 45 ms 33 ms IPSOFT-INC.car2.Newark1.Level3.net [4.79.190.126
    ]
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 ^C
    C:\DOCUME~1\OWNER>tracert DNS-NJ3.FUNCOM.COM


    Tracing route to DNS-NJ3.FUNCOM.COM [208.82.194.16]
    over a maximum of 30 hops:


    1 10 ms 9 ms 10 ms w.x.y.z << /anonified
    2 8 ms 9 ms 9 ms te-9-2-ur01.scranton.pa.panjde.comcast.net [68.8
    5.129.109]
    3 11 ms 11 ms 11 ms te-9-1-sr01.sacramento.pa.panjde.comcast.net [68
    .85.40.229]
    4 11 ms 11 ms 11 ms te-9-1-sr01.millersburg.pa.panjde.comcast.net [6
    8.85.41.13]
    5 15 ms 13 ms 14 ms te-7-3-ar01.lowerpaxton.pa.panjde.comcast.net [6
    8.85.41.221]
    6 17 ms 19 ms 25 ms te-1-4-ar02.ivyland.pa.panjde.comcast.net [68.85
    .158.190]
    7 19 ms 17 ms 16 ms te-0-5-0-2-ar01.ivyland.pa.panjde.comcast.net [6
    8.85.159.221]
    8 18 ms 18 ms 18 ms pos-0-9-0-0-ar01.401nbroadst.pa.panjde.comcast.n
    et [68.86.208.33]
    9 26 ms 25 ms 25 ms pos-0-3-0-0-cr01.ashburn.va.ibone.comcast.net [6
    8.86.91.245]
    10 28 ms 28 ms 28 ms xe-8-3-0.edge1.Washington1.Level3.net [63.210.62
    .49]
    11 27 ms 35 ms 35 ms vlan99.csw4.Washington1.Level3.net [4.68.17.254]


    12 27 ms 28 ms 28 ms ae-92-92.ebr2.Washington1.Level3.net [4.69.134.1
    57]
    13 40 ms 36 ms 35 ms ae-4-4.ebr2.Newark1.Level3.net [4.69.132.102]
    14 31 ms 31 ms 33 ms ae-22-52.car2.Newark1.Level3.net [4.68.99.38]
    15 33 ms 33 ms 33 ms IPSOFT-INC.car2.Newark1.Level3.net [4.79.190.126
    ]
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.

    Its clear that its not just the forums but anything AO related in NJ following a specific route.. Im not sure if level3 is AO's sole intranet backbone providor, but the problem is NOT forums related only.... Also emailed this info to Level3 NOC support and also dns@funcom.com so maybe someone can see where the drop off is, this problem is not new either.... yesteday I was having alot of rubberbanding and network freezeups (not client freezeup) and about a week or 2 ago something similiar happened for about 4 days straight around 1-5am EST...

    Just wanted to relay the message to everyone...

  2. #2
    They've been blackholing icmp packets a good while now, so a traceroute won't be of much use.
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  3. #3
    Quote Originally Posted by Demoder View Post
    They've been blackholing icmp packets a good while now, so a traceroute won't be of much use.
    Well that explains alot but still either way last night it wasnt just the forums... but yeah I was thinking of that too that they were blocking IMCP pings was thinking of maybe even trying some RARP hits when the problem was happening. but still would be nice to know who handles their network like are we right off a level3 backbone or we running out of a in-house server farm or do we got some 3rd party server housing going on...

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