re: Billing Database Maintenance when From?

[docleanne]

just been reading a post about the merge they had in mind a guy on there sugested that all rk citys be scrapped and had instanced city instead and also be able to buy directly from gms and also put more tower sites in where old citys would have been i think buying from gms would be a great idea saves alot of running/flying around to get stuff u need think icity would be good idea cos wouldnt be sure how they would deal with that issue if they did decide to merge any other ideas how they could do it??? and wot do you guys think about the merge/icity/buying directly from gms ???????

[grandefiasco]

just been reading a post about the merge they had in mind a guy on there sugested that all rk citys be scrapped and had instanced city instead and also be able to buy directly from gms and also put more tower sites in where old citys would have been i think buying from gms would be a great idea saves alot of running/flying around to get stuff u need think icity would be good idea cos wouldnt be sure how they would deal with that issue if they did decide to merge any other ideas how they could do it??? and wot do you guys think about the merge/icity/buying directly from gms ???????

Its not a bad idea but yet still I dont want a merge from servers

[Le-Quack]

Its not a bad idea but yet still I dont want a merge from servers

here we go agein.
this is now i post i disagree etc

[docleanne]

just think it would be better for pvpers also if they did merge bye bye omni tl7 towers if they do merge tho

[Gridpain]

I want the downtime to be added on my running accounts as I pay for uptime, not downtime, therefor if I payed for a year on march 2nd, i want my account rather to close on march 4th, see my point?

so for half a day of down time, you want 2 days extra time ?

greedy

[Kron]

Always the same cant they do anything right?? Every time there's downtime they have never actually come back online at time they say.

In my 4 years of playing I would say that downtime is less than stated at least 95% of the time. While occurences like today aren't optimum, they are a rare, rather than a usual occurence.

[grandefiasco]

so for half a day of down time, you want 2 days extra time ?

greedy

No, I stated clearly that for the average 2-3 days a YEAR, I want them to be added to my playtime which I payed for, I didnt ask for 2 days per half day downtime

[Variable]

But you do pay your subscription with the expecation that the funds will be put into improving and maintaining the game.

I would say this is one of those times....

That been said...come on already!

[docleanne]

down time is a good thing lets people relise there is life outside of ao

[Gorathon]

Assuming you paid $95 for a one-year subscription you end up paying just over one penny, USD, for each hour in the year. If you want to rage against the machine for a dime and a nickel go right ahead...except....

It is unreasonable to expect that an internet-based service (like an MMO) has an up-time of 100.00%. Assuming that the FC servers are down for 6 times per year for 6 hours each that works out to a 99.589% up-time. Even if it were an excessive once-per-month-for-6-hours-each it'd work out to a 99.178% up-time, entitling you (and I use that term loosely) to six bits.

For the record, I'm not playing fanboi, just "bag radar."

[grandefiasco]

Assuming you paid $95 for a one-year subscription you end up paying just over one penny, USD, for each hour in the year. If you want to rage against the machine for a dime and a nickel go right ahead...except....

It is unreasonable to expect that an internet-based service (like an MMO) has an up-time of 100.00%. Assuming that the FC servers are down for 6 times per year for 6 hours each that works out to a 99.589% up-time. Even if it were an excessive once-per-month-for-6-hours-each it'd work out to a 99.178% up-time, entitling you (and I use that term loosely) to six bits.

For the record, I'm not playing fanboi, just "bag radar."

If its not much for us, its not much for them either and nowhere in the payment it states that I'm paying for downtime, sure it doesnt state that I'm paying for uptime only either, but if the few times it is down, the playtime is extended with a 1:1 ratio, no offense, thats not too much to ask, especially for people who cant always play, the downtimes always fall into the time that I CAN play... its not too much to ask indeed

[Gridpain]

If its not much for us, its not much for them either and nowhere in the payment it states that I'm paying for downtime, sure it doesnt state that I'm paying for uptime only either, but if the few times it is down, the playtime is extended with a 1:1 ratio, no offense, thats not too much to ask, especially for people who cant always play, the downtimes always fall into the time that I CAN play... its not too much to ask indeed

You can be sure then, that FC would extend your play time, but only at times you cant play

[Ekarona]

How am I suppoused to give money to FC I get message:
The Funcom Billing System is currently down for maintenance.

Please check back after 5pm GMT.

On register.funcom.com Isn't it already past 5pm GMT?

[Wakizaka]

I want the downtime to be added on my running accounts as I pay for uptime, not downtime, therefor if I payed for a year on march 2nd, i want my account rather to close on march 4th, see my point?

Last I checked paying a yearly sub was 12 * 30 day installments and not 365.25 days. Could be mistaken however.

[Kuegen]

There's really no reason to whine. They gave ample notice that there would be a downtime. Asking for a refund is ridiculous. You accept the EULA every time you play AO, meaning you understand that "...all fees are prepaid and non-refundable" (5, sentence 3). Its really not that big a deal, but a few years back they added an XP bonus to outdoor mobs to make up for the 2 day downtime. They could always do something similar (or better) to keep the whiners quiet >.>

[Khlin]

If its not much for us, its not much for them either and nowhere in the payment it states that I'm paying for downtime...

Hmm... I think we found a starving troll.


Other than that... you are buying the software "as is", which means you are paying for downtimes intended for service optimization.

[grandefiasco]

There's really no reason to whine. They gave ample notice that there would be a downtime. Asking for a refund is ridiculous. You accept the EULA every time you play AO, meaning you understand that "...all fees are prepaid and non-refundable" (5, sentence 3). Its really not that big a deal, but a few years back they added an XP bonus to outdoor mobs to make up for the 2 day downtime. They could always do something similar (or better) to keep the whiners quiet >.>

1. I aint asking for a refund, i'm merely asking for an extension because of the downtime, especially since its always during my gametime.
2. I aint whining, I'm discussing something that frustrates me because of reason 1

Hmm... I think we found a starving troll.


Other than that... you are buying the software "as is", which means you are paying for downtimes intended for service optimization.

There's nothing to backup your arguement

I also dont know who started the 'Troll' phenomenon but it is simply pointless 'flame'-replacement
The only reason people like you reply is to aggitate others.
we're merely discussing the issue

[Tikra]

{removed}

Oh hey, i'm too. But just because the whining is uberly strong in this thread.

A "maintenance" can be everything from optimizing stuff to adding new features.
Let this be a security update to billing site. VERY welcome.
May it just be they fix some randomly borked stuff. Welcome as well.

I'd rather see everything working well after one big downtime, than having a loads of small ones interrupting my playing at random times.

down time is a good thing lets people relise there is life outside of ao

THIS!

Cheers!

[greygravycat]

I'm taking a nap in a minute and pulling an all-nighter tonight to play AO. Servers should be back up at 7:00pm (I think lol) where I live. Anyone else care to join me in my all night (or day depending on where you live) party?

[Lazy]

There's nothing to backup your arguement

you mean beside's the EULA that you agree to every time you login to game?

WE PROVIDE THE CD-ROM, THE SOFTWARE, THE ACCOUNT, THE GAME AND ALL OTHER SERVICES "AS IS". WE AND OUR SUPPLIERS EXPRESSLY DISCLAIM ALL WARRANTIES OR CONDITIONS OF ANY KIND, EXPRESS, IMPLIED OR STATUTORY, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF TITLE, NONINFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Without limiting the foregoing, we do not ensure continuous, error-free, secure or virus-free operation of the CD-ROM, the Software, the Game or your Account.