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Thread: Windows 10 - Nvidia graphics card not recognized

  1. #1

    Windows 10 - Nvidia graphics card not recognized

    When I open Anarchy Online and go to settings, I try to change my graphics card option to my Nvidia Geforce 940m. however, the only options are "Primary Display Driver" and "Intel(R) HD Graphics 5500." Neither options run particularly well, and I am unable to change settings such as anti aliasing for the old-engine version via the Nvidia control panel. which makes the game look fugly. I cannot figure why my Graphics card is not recognized. Do I need to install an earlier version of directx? This laptop comes with Dx12, do I need 7,8,9,10,11, or what? does it matter?

    What can I do to use my graphics card with AO? I have tried right clicking and running with nvidia card but it seems to do nothing once I start the game. I have tried changing settings via the Nvidia control panel as explained in Caloss2's popular video.

    I have yet to try disabling my intel graphics in the bios as I'm not sure that would help...

    I do not want to uninstall windows 10 for windows 7.

    Please help as I bought a 6 month subscription shortly before buying this new computer and it has been going to waste rapidly because the game is unplayable (for myself) with rough pixelated edges and an utter crap frame rate.


    EDIT: Here I will compile a list of old threads in this forums of people with my EXACT PROBLEM. I found all of these posts by searching "graphics card" and clicking on the titles that looked promising. Please funcom, give Mobility graphics cards a chance!

    http://forums.anarchy-online.com/sho...ing-seen-by-AO

    http://forums.anarchy-online.com/sho...=graphics+card

    http://forums.anarchy-online.com/sho...=graphics+card

    http://forums.anarchy-online.com/sho...=graphics+card

    http://forums.anarchy-online.com/sho...=graphics+card

    http://forums.anarchy-online.com/sho...=graphics+card

    http://forums.anarchy-online.com/sho...=graphics+card

    and then this post which I shamelessly necroed:
    http://forums.anarchy-online.com/sho...Card-Detection
    Last edited by Blazeit420; Feb 10th, 2017 at 04:15:09.

  2. #2
    You will be missing dx9 .dll files in win10 if no other games have installed them.
    https://www.microsoft.com/en-gb/down....aspx?id=34429
    Then use the right click method again and the game should run.

    Try that, and then if you don't plan on using your cpu/system ram as a graphics device go ahead and disable the wrongly named "on board" in the bios.

    Win10 v win 7 is a whole other debate, except to say I've been asked to uninstall or wipe and install win7 back onto new devices more than I did during win 8's tenure and that was the vast majority of users.
    Caloss2 LVL 220 melee VANGUARD (semi retired).....Llewlyn 220/30/70 meepmeep.....Boooocal 220../30/70 Soldier.......Knack 220/30/70 Keeper.....Hiesenberg 215/xx/xx NT NERFED Neytiri1 220/30/70 Shade Knacker220/30/70Meat shield
    https://www.youtube.com/user/caloss2 for guides/walkthroughs/letsplays and all your other AO needs
    Quote Originally Posted by Mastablasta
    In my special design documents that I feed to the FC devs, who are my willing slaves.

  3. #3
    • Right click AO shortcut
    • Go to `Run with Graphics Processor`
    • Select `High-performance NVIDIA processor`


    That will make your `Primary display driver` in the AO Launcher settings be your nVidia card.

    To make it permanent, so that you don't have to do that every time you launch the client

    • Right click AO shortcut
    • Go to `Run with Graphics Processor`
    • Select `Change default graphics processor`
    • Add the AO executable
    • Under `Select the preferred graphics processor for this program` select the `High-performance NVIDIA processor`
    • Apply your changes.


    Then, like I stated above, the `Primary display driver` options in the AO launcher setting will be for your nVidia card.

    220s "Wakizaka", "Sneakygank", "Wakimango", "Wakisolja", "Tardersauce", "Bushwaki", "Midgetgank", "Bugfixxx", "Ramsbottom", "Paskadoc"
    200s Chrisd, Malema, Delbaeth
    TL5s Youfail, Bugfixx, Riothamus, Johndee

    Proud President of Haven | TL5 PvP


  4. #4
    Is there a way to display which GPU is actually be used in-game? Besides "it runs better" which isn't always obvious...
    Or a system tool where i can see which GPU is really active?

  5. #5
    nVidia has a system monitor which will tell you which applications are currently running on the GPU.
    I would assume ATI has the same.

    220s "Wakizaka", "Sneakygank", "Wakimango", "Wakisolja", "Tardersauce", "Bushwaki", "Midgetgank", "Bugfixxx", "Ramsbottom", "Paskadoc"
    200s Chrisd, Malema, Delbaeth
    TL5s Youfail, Bugfixx, Riothamus, Johndee

    Proud President of Haven | TL5 PvP


  6. #6
    Hmm will check...
    And btw. i think simply "Right click AO shortcut" will not work as the shortcut points to the launcher and not the real client executable.

  7. #7
    It does work, as the launcher needs to be aware of the available renderers.
    At least, `it does on my machine`.

    220s "Wakizaka", "Sneakygank", "Wakimango", "Wakisolja", "Tardersauce", "Bushwaki", "Midgetgank", "Bugfixxx", "Ramsbottom", "Paskadoc"
    200s Chrisd, Malema, Delbaeth
    TL5s Youfail, Bugfixx, Riothamus, Johndee

    Proud President of Haven | TL5 PvP


  8. #8
    Little necro, but I can't get AO to run on the nvidia card. Even if I right click and force it to do so, it just doesn't. So tired of playing with 15-23 FPS.... Seen countless threads about this, but no fixes. Anyone found a solution to this problem?
    Rajib - 220 Shotgun Doctor | Businessraj - 220 Shotgun Trader | Nanquan 210+ MA | Blasi - 209 ME Keeper | Rajliana - 200 bow MA ++++++

    WTB Red and blue teams in BS. Thanks Michi!

  9. #9
    You need to force the launcher to use the nvidia card as well to be able to select the correct rendering device there.


  10. #10
    Quote Originally Posted by Phargus View Post
    You need to force the launcher to use the nvidia card as well to be able to select the correct rendering device there.
    I right click and choose to run the game with nvidia. In nvidia settings, AO is set to run on nvidia. But it just doesn't. New engine does though. But the old just runs on the intel card no matter what I do..
    Rajib - 220 Shotgun Doctor | Businessraj - 220 Shotgun Trader | Nanquan 210+ MA | Blasi - 209 ME Keeper | Rajliana - 200 bow MA ++++++

    WTB Red and blue teams in BS. Thanks Michi!

  11. #11
    by Intel card you mean integrated graphic chip? and you've disabled it in BIOS since you're using an add-on?

  12. #12
    Have you tried optimus http://www.geforce.co.uk/hardware/te...supported-gpus ?

    Also make sure the launcher is set to use nvidia cpu too.
    Caloss2 LVL 220 melee VANGUARD (semi retired).....Llewlyn 220/30/70 meepmeep.....Boooocal 220../30/70 Soldier.......Knack 220/30/70 Keeper.....Hiesenberg 215/xx/xx NT NERFED Neytiri1 220/30/70 Shade Knacker220/30/70Meat shield
    https://www.youtube.com/user/caloss2 for guides/walkthroughs/letsplays and all your other AO needs
    Quote Originally Posted by Mastablasta
    In my special design documents that I feed to the FC devs, who are my willing slaves.

  13. #13
    Quote Originally Posted by Literary View Post
    by Intel card you mean integrated graphic chip? and you've disabled it in BIOS since you're using an add-on?
    Not possible to disable it, cause the monitor is connected to the chip.

    Quote Originally Posted by Caloss2 View Post
    Have you tried optimus http://www.geforce.co.uk/hardware/te...supported-gpus ?

    Also make sure the launcher is set to use nvidia cpu too.
    Launcher does not recognize the nvidia card at all. Either primary or intel. I do have a 960M, so I guess that runs optimus.

    But I have been following your guide on Youtube, and the new client is relatively stable for me now. Crash maybe once a day. The application just stops answering. I can live with that, much better than the 10-20FPS I've been getting on the old client. And the new one looks so pretty!!
    Rajib - 220 Shotgun Doctor | Businessraj - 220 Shotgun Trader | Nanquan 210+ MA | Blasi - 209 ME Keeper | Rajliana - 200 bow MA ++++++

    WTB Red and blue teams in BS. Thanks Michi!

  14. #14
    laptops are crap..

  15. #15
    Quote Originally Posted by Iaitoo View Post
    Not possible to disable it, cause the monitor is connected to the chip.
    If I'm Reading you right here that might be your problem. I've got a ASUS desktop with an intel + a nvidia something, and I have to plug in the monitor to the nvidia card directly or I get the same thing you're describing. Mind you, I know absolutely **** about computers made this millenia, so I could be waaay off on this.
    /G13
    pirates. with lasers.
    Are you having an argument on the internet, again?

    Gene13 - on a space odyssey since 2001
    XXX - N

    Some day your ship will come in, but you will be at the airport.

  16. #16
    Quote Originally Posted by Gene13 View Post
    If I'm Reading you right here that might be your problem. I've got a ASUS desktop with an intel + a nvidia something, and I have to plug in the monitor to the nvidia card directly or I get the same thing you're describing. Mind you, I know absolutely **** about computers made this millenia, so I could be waaay off on this.
    /G13
    It's a laptop, so can't really choose what the monitor is connected to
    Rajib - 220 Shotgun Doctor | Businessraj - 220 Shotgun Trader | Nanquan 210+ MA | Blasi - 209 ME Keeper | Rajliana - 200 bow MA ++++++

    WTB Red and blue teams in BS. Thanks Michi!

  17. #17
    thank you for necroing this. i never got this to work. ive been playing with low fps for about a year now haha.

    im going to give this another shot. Wakizaka, i did all that before coming and posting here. The thing is i cant get anarchy online to use my nvidia card as my primary display. It just wont show up as an option. I changed everything i can through the nvidia control panel. but I have experienced no changes to anarchy online.
    Quote Originally Posted by Soju View Post
    #BAN_SOJU

  18. #18
    I'm in the same boat as iaitoo. I'm on a laptop and found out i cannot disable my intel graphics in the bios. I would rather play with low fps than the new engine. the weird thing is, my old laptop had an older crappier nvidia graphics card and I got it to work just fine with no problems.

    also caloss, because I'm using windows 10, I am unable to install dx9 from the link you posted.

    So is this really a case of "this game is just too old to run properly on some new machines?"
    What I ended up doing was going into my intel graphics control panel and changing around a few settings like anti aliasing, then turned everything to high performance to bring up the fps. So the rough jagged edges are less of an issue (but still slightly visible). But I know the game could look much nicer if I could use my nvidia card.
    Last edited by Blazeit420; Feb 8th, 2017 at 22:58:47.
    Quote Originally Posted by Soju View Post
    #BAN_SOJU

  19. #19
    https://www.youtube.com/watch?v=zYTZXoH59uo

    Try using this guide, and when you're in the profile inspector, having added AO to the profile, if you scroll down there is an option to enable the application to use optimus, add both the launcher and the client to this profile with optimus set to enable.

    The onboard GPU, is actually inside (ondie) your cpu with newer intel chips.
    Older laptops had a separate GPU on the motherboard which could be disabled, some advanced bios do allow this feature, most have it locked out.
    Caloss2 LVL 220 melee VANGUARD (semi retired).....Llewlyn 220/30/70 meepmeep.....Boooocal 220../30/70 Soldier.......Knack 220/30/70 Keeper.....Hiesenberg 215/xx/xx NT NERFED Neytiri1 220/30/70 Shade Knacker220/30/70Meat shield
    https://www.youtube.com/user/caloss2 for guides/walkthroughs/letsplays and all your other AO needs
    Quote Originally Posted by Mastablasta
    In my special design documents that I feed to the FC devs, who are my willing slaves.

  20. #20
    I used your guide, Caloss, and it's helped immensely but I'm still crashing on zoning a bit too much and all over the place: Into/out-of NLC basic, ICC, BS, Longest Road.. I dared to hope that with the patch yesterday that it had been completely solved...played for 2+ hours zoning all over without a hitch but just as was heading back to NLC the gaming god(s) ruthlessly crushed my optimism

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