The purpose of this topic is to report issues regarding the Live -> Testlive character transfer.
Originally Posted by Krattonomic
Before reporting an issue, please note the following in regards to transferring a character to Testlive:
- You can NOT be logged into the account of the character that is being transferred.
- Being logged on Atlantean, Rimor, DNW, or AORC while a transfer is taking place will likely cause it to fail.
- Try not to be logged into AO in any form under any account during the transfer process.
- A character transfer can take up to 15 minutes. Please be patient.
- If a Testlive character is deleted/overwritten as a result of a character transfer, it will not be replaced. No exceptions.
If the character transfer service is confirmed to be down, we will do our best to relay this information to the appropriate Funcom personnel to ensure it will be fixed sooner than Soon™.
Messages regarding a resolved character transfer outage will be removed upon the service coming back online.