I wanted to talk a little bit about the purpose of this forum.
Some of you may have noticed that there was a bit of spring cleaning in the in-game shop. Mostly this was removing old seasonal content, and eliminating some of the clutter.
Moving forward, we plan to increase the activity in the shop - being more consistent with seasonal offerings in terms of when they come online and when they expire; having a regular sale schedule; new items in the shop; and also rolling out new features and updates to the shop itself. We also will be taking down items that simply don't sell very well, as there's no reason to stock the shelves so to speak with items that nobody wants to buy.
That being said, this forum is intended to be a venue where we (the developers) can make announcements about what's on the horizon, so you guys know what's coming and also so things can be discussed by the community. These announcements may be of the form "Heads up, such-and-such item is being removed from the item shop in 3 days" or "This item is going on sale for a week!" or "We are looking at adding this major feature in the next few months." We'll also use this forum to make the community aware of known issues as they come up with either the item shop, or the items in the shop.
Conversely, this forum should also be a vehicle for you guys to tell us when you notice an item is bugged or broken, either in the general case or specifically for your character. Note this is not the same as discussing exploits, and the standard forum rules still apply. This forum will have posting enabled like any of the other discussion forums, as we want to encourage general community discussions about the shop as its own feature which, like any other, is here to add value to you guys the players.