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Thread: Frozen accounts during GMI outage?

  1. #1

    Frozen accounts during GMI outage?

    How will FC make up the mess with players that got their accounts frozen during the GMI down time? How will FC compensate players that couldn't buy and sell stuff because of their stuck credits? IMO, There should be at least 15 free play time days to satisfy the players. What do you guys think?

  2. #2
    Huh? Accounts got frozen ? why?
    Jihnna 220/30/80 Shade
    Underworld

  3. #3
    Players that couldn't use GRACE due to the nonexistent GMI. FC removed GMIs after they have been hacked/sploited.

  4. #4
    Quote Originally Posted by Deathgod View Post
    Players that couldn't use GRACE due to the nonexistent GMI. FC removed GMIs after they have been hacked/sploited.
    Ah that way :/
    Jihnna 220/30/80 Shade
    Underworld

  5. #5
    Quote Originally Posted by Deathgod View Post
    How will FC make up the mess with players that got their accounts frozen during the GMI down time? How will FC compensate players that couldn't buy and sell stuff because of their stuck credits? IMO, There should be at least 15 free play time days to satisfy the players. What do you guys think?
    Keep dreaming

  6. #6
    Quote Originally Posted by HealforDays View Post
    Keep dreaming
    well it isn't a basic or little function they shutdown , they might be able to ask some compensation, not like hack wasnt previsible
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  7. #7
    Funcom has never compensated customers with game time for any inconvince even if it's their fault.

    It's a win win for them because it will force people to throw down $15 just to use dat grace

  8. #8
    Want to see the win if some pissed pal talk to their consulting barrister because they spend 15$ for a grance that they can't use because GMI is gone.
    Carolus Hekthor Priamos - Advisor of S.I.N.C

  9. #9
    Well... not now, but around 8 months ago... my accounts got suspended due to a failing payment, Funcom added some playtime on them according to the time they were not playable.
    I'm not sure how will they fix this issue now, specially since some people might be losing their accounts due to not being able to use graces. But knowing funcom, I'm sure they have got some brilliant plan already!

  10. #10
    Quote Originally Posted by Deathgod View Post
    How will FC make up the mess with players that got their accounts frozen during the GMI down time?
    Why are you writing on the forum instead of writing to support?
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    If one of the few traders are PvPing around you and land GTH on you, take a trip to decon and it will be gone. What's the big deal hehe.

  11. #11
    In around 90 days I need to retrieve some credits from GMI to pay for my org city. #nopressurefuncom
    No further significant work is expected to be done on this project going forward.

  12. #12
    Quote Originally Posted by Bendaar View Post
    In around 90 days I need to retrieve some credits from GMI to pay for my org city. #nopressurefuncom
    If you can't farm 122m in 90 days...

  13. #13
    Having a free week or 2 wouldn't really hurt them to do.

    Send out a big e-mail "Hey guys the GMI got goofed up, but here's a free week. Come play!"
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  14. #14
    I haven't been affected by the issue, but I dearly hope everyone gets their compensation as it would be very consumer unfriendly to have something like this happen, something that is not controlled.

    On the other hand, they're busy with matters that are way more important than this peasantry.
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