It is quite complicated to inform oneself about all the story news (the Omni and Clan News) in your story portal. And it would be something completly different if one could get all the information in-game.
(How would it be therefore if one could buy some kind of newspaper in the game, a PDA one could buy and get the current News updated at a terminal (or over "radio" if you want to save the terminal)?
One could easily offer the most essential News in the 4 most important languages and the effort for Funcom would be not too big with a large positive effect.
Greetings
Carnevor