DirectX problems

[mrlrules]

I'm unable to start the game due to problems with DirectX. I'm currently running Windows 7 Professional 64 bit with a Radeon HD 4870 (1GB ram) [full system spec at bottom]. I get the following error message:

---------------------------
Error occurred in game.
---------------------------
No graphics device with hardwaresupport was found using DirectX!
If this is not correct restarting the computer might help.
---------------------------
OK
---------------------------


All my other games work fine including other games that use DirectX (such as EVE Online), but I have noticed some oddities in DxDiag [full output at bottom] such as "DirectDraw Acceleration: Disabled" and "Direct3D Acceleration: Partially". I've tried going to the Display Properties -> Troubleshooting to try to enable/disable hardware acceleration, but the option to Change Settings is greyed out. I've updated DirectX, updated my mobo chipset drivers, tried current ATI drivers w/ Catalyst Control Center, w/o CCC, and even just manually installed the drivers by themselves, and tried just the generic VGA drivers, and none of them have worked or caused the status of DirectDraw/3D in DxDiag to change. I really don't think it's a problem with UAC, it's installed to a different folder than any of the Windows-created ones such as C:/Program Files. I've tried running it as Administrator (no change) and tried it in compatibility mode for XP SP2 (caused a VC++ runtime error). Does anyone have any other ideas to try? I've included all the diagnostic info I could think of off the top of my head, let me know if there's anything else that might help and I'll provide it.

Thanks for the help so I can get back to playing again after a long absence

Hardware
----
mobo: Asus P5Q Turbo Deluxe
CPU: Core 2 Quad Q8400
RAM: 8 GB
video: Radeon HD 4870 (1 GB) [driver: v. 8.723.0.0]
HDD: 2 Western Digital 1.5TB drives in a RAID 0

DxDiag output follows in next 2 posts.

[mrlrules]

DxDiag
----
------------------
System Information
------------------
Time of this report: 5/13/2010, 00:35:24
Machine name: GEORGE-PC
Operating System: Windows 7 Professional 64-bit (6.1, Build 7600) (7600.win7_gdr.100226-1909)
Language: English (Regional Setting: English)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: BIOS Date: 04/13/09 11:02:01 Ver: 08.00.14
Processor: Intel(R) Core(TM)2 Quad CPU Q8400 @ 2.66GHz (4 CPUs), ~2.7GHz
Memory: 8192MB RAM
Available OS Memory: 8192MB RAM
Page File: 2219MB used, 10065MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7600.16385 64bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Sound Tab 3: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: ATI Radeon HD 4800 Series
Manufacturer: ATI Technologies Inc.
Chip type: ATI display adapter (0x9440)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_9440&SUBSYS_E114174B&REV_00
Display Memory: 4081 MB
Dedicated Memory: 1014 MB
Shared Memory: 3067 MB
Current Mode: 1280 x 1024 (32 bit) (75Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: 17''
Monitor Id: NUL0000
Native Mode: 1280 x 1024(p) (60.020Hz)
Output Type: HD15
Driver Name: atiu9p64.dll,aticfx64.dll,aticfx64.dll,atiu9pag,at icfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64 .dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a. cap,atitmm64.dll
Driver File Version: 8.14.0001.6105 (English)
Driver Version: 8.723.0.0
DDI Version: 10.1
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 4/6/2010 21:22:38, 28160 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
Device Identifier: {D7B71EE2-D700-11CF-2263-15C1A1C2C535}
Vendor ID: 0x1002
Device ID: 0x9440
SubSys ID: 0xE114174B
Revision ID: 0x0000
Driver Strong Name: oem41.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_RV7X:8.723. 0.0ci\ven_1002&dev_9440
Rank Of Driver: 00E62001
Video Accel:
Deinterlace Caps: n/a
D3D9 Overlay: Not Supported
DXVA-HD: Not Supported
DDraw Status: Disabled
D3D Status: D3D v7 or earlier apps disabled, D3D v8 or later apps enabled
AGP Status: Not Available

-------------
Sound Devices
-------------
Description: Speakers (High Definition Audio Device)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_1106&DEV_0397&SUBSYS_104383AE& REV_1000
Manufacturer ID: 1
Product ID: 65535
Type: WDM
Driver Name: HdAudio.sys
Driver Version: 6.01.7600.16385 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 7/13/2009 20:07:00, 350208 bytes
Other Files:
Driver Provider: Microsoft
HW Accel Level: Basic
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: Digital Audio (HDMI) (High Definition Audio Device)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_1106&DEV_0397&SUBSYS_104383AE& REV_1000
Manufacturer ID: 1
Product ID: 65535
Type: WDM
Driver Name: HdAudio.sys
Driver Version: 6.01.7600.16385 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 7/13/2009 20:07:00, 350208 bytes
Other Files:
Driver Provider: Microsoft
HW Accel Level: Basic
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: Digital Audio (S/PDIF) (High Definition Audio Device)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_1106&DEV_0397&SUBSYS_104383AE& REV_1000
Manufacturer ID: 1
Product ID: 65535
Type: WDM
Driver Name: HdAudio.sys
Driver Version: 6.01.7600.16385 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 7/13/2009 20:07:00, 350208 bytes
Other Files:
Driver Provider: Microsoft
HW Accel Level: Basic
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
Description: Microphone (High Definition Audio Device)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: HdAudio.sys
Driver Version: 6.01.7600.16385 (English)
Driver Attributes: Final Retail
Date and Size: 7/13/2009 20:07:00, 350208 bytes
Cap Flags: 0x0
Format Flags: 0x0

Description: Line In (High Definition Audio Device)
Default Sound Capture: No
Default Voice Capture: No
Driver Name: HdAudio.sys
Driver Version: 6.01.7600.16385 (English)
Driver Attributes: Final Retail
Date and Size: 7/13/2009 20:07:00, 350208 bytes
Cap Flags: 0x0
Format Flags: 0x0

Description: Microphone (High Definition Audio Device)
Default Sound Capture: No
Default Voice Capture: No
Driver Name: HdAudio.sys
Driver Version: 6.01.7600.16385 (English)
Driver Attributes: Final Retail
Date and Size: 7/13/2009 20:07:00, 350208 bytes
Cap Flags: 0x0
Format Flags: 0x0

-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: USB Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC529
FF Driver: n/a

Device Name: USB Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC529
FF Driver: n/a

Device Name: USB Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC529
FF Driver: n/a

Device Name: USB Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC529
FF Driver: n/a

Device Name: USB Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC529
FF Driver: n/a

Poll w/ Interrupt: No

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x8086, 0x3A36
| Matching Device ID: usb\root_hub
| Lower Filters: hprpusbh
| Service: usbhub
| Driver: usbhub.sys, 7/13/2009 20:07:09, 343040 bytes
| Driver: usbd.sys, 7/13/2009 20:06:23, 7936 bytes

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ HID Keyboard Device
| Vendor/Product ID: 0x046D, 0xC529
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
| Driver: kbdhid.sys, 7/13/2009 20:00:20, 33280 bytes
| Driver: kbdclass.sys, 7/13/2009 21:48:04, 50768 bytes
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
| Driver: i8042prt.sys, 7/13/2009 19:19:57, 105472 bytes
| Driver: kbdclass.sys, 7/13/2009 21:48:04, 50768 bytes
|
+ HID-compliant mouse
| Vendor/Product ID: 0x046D, 0xC529
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
| Driver: mouhid.sys, 7/13/2009 20:00:20, 31232 bytes
| Driver: mouclass.sys, 7/13/2009 21:48:27, 49216 bytes
|
+ HID-compliant mouse
| Vendor/Product ID: 0x1532, 0x000D
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
| Driver: mouhid.sys, 7/13/2009 20:00:20, 31232 bytes
| Driver: mouclass.sys, 7/13/2009 21:48:27, 49216 bytes
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD
| Driver: termdd.sys, 7/13/2009 21:45:55, 62544 bytes
| Driver: sermouse.sys, 7/13/2009 20:00:20, 26624 bytes
| Driver: mouclass.sys, 7/13/2009 21:48:27, 49216 bytes

------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 2.8 GB
Total Space: 20.0 GB
File System: NTFS
Model: Boot

Drive: D:
Free Space: 543.2 GB
Total Space: 2764.0 GB
File System: NTFS
Model: Data

Drive: F:
Free Space: 6.6 GB
Total Space: 10.0 GB
File System: NTFS
Model: Boot

Drive: U:
Free Space: 29.4 GB
Total Space: 307.2 GB
File System: NTFS
Model: n/a

Drive: G:
Model: ZMHUB D2V8TY7 SCSI CdRom Device
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7600.16385 (English), 7/13/2009 19:19:54, 147456 bytes

Drive: H:
Model: ZMHUB D2V8TY7 SCSI CdRom Device
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7600.16385 (English), 7/13/2009 19:19:54, 147456 bytes

Drive: I:
Model: ZMHUB D2V8TY7 SCSI CdRom Device
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7600.16385 (English), 7/13/2009 19:19:54, 147456 bytes

Drive: E:
Model: TSSTcorp CDDVDW SH-S223L
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7600.16385 (English), 7/13/2009 19:19:54, 147456 bytes

--------------
System Devices
--------------
Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A35
Device ID: PCI\VEN_8086&DEV_3A35&SUBSYS_82D41043&REV_00\3&115 83659&0&E9
Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.01.7600.16385 (English), 7/13/2009 20:06:27, 30720 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7600.16385 (English), 7/13/2009 20:06:31, 324608 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7600.16385 (English), 7/13/2009 20:07:09, 343040 bytes

Name: Standard Dual Channel PCI IDE Controller
Device ID: PCI\VEN_197B&DEV_2361&SUBSYS_824F1043&REV_02\4&116 B1340&0&00E4
Driver: C:\Windows\system32\DRIVERS\pciide.sys, 6.01.7600.16385 (English), 7/13/2009 21:45:45, 12352 bytes
Driver: C:\Windows\system32\DRIVERS\pciidex.sys, 6.01.7600.16385 (English), 7/13/2009 21:45:46, 48720 bytes
Driver: C:\Windows\system32\DRIVERS\atapi.sys, 6.01.7600.16385 (English), 7/13/2009 21:52:21, 24128 bytes
Driver: C:\Windows\system32\DRIVERS\ataport.sys, 6.01.7600.16385 (English), 7/13/2009 21:52:21, 155728 bytes

Name: High Definition Audio Controller
Device ID: PCI\VEN_8086&DEV_3A3E&SUBSYS_83AE1043&REV_00\3&115 83659&0&D8
Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.01.7600.16385 (English), 7/13/2009 20:06:13, 122368 bytes

Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A34
Device ID: PCI\VEN_8086&DEV_3A34&SUBSYS_82D41043&REV_00\3&115 83659&0&E8
Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.01.7600.16385 (English), 7/13/2009 20:06:27, 30720 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7600.16385 (English), 7/13/2009 20:06:31, 324608 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7600.16385 (English), 7/13/2009 20:07:09, 343040 bytes

Name: Atheros AR8121/AR8113/AR8114 PCI-E Ethernet Controller(NDIS6.20)
Device ID: PCI\VEN_1969&DEV_1026&SUBSYS_82261043&REV_B0\4&837 2D40&0&00E5
Driver: C:\Windows\system32\DRIVERS\L1E62x64.sys, 1.00.0000.0015 (English), 6/19/2009 22:09:57, 54272 bytes

Name: Intel(R) ICH10 Family USB Enhanced Host Controller - 3A3C
Device ID: PCI\VEN_8086&DEV_3A3C&SUBSYS_82D41043&REV_00\3&115 83659&0&D7
Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7600.16385 (English), 7/13/2009 20:06:30, 51200 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7600.16385 (English), 7/13/2009 20:06:31, 324608 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7600.16385 (English), 7/13/2009 20:07:09, 343040 bytes
Name: Intel(R) ICH10 Family SMBus Controller - 3A30
Device ID: PCI\VEN_8086&DEV_3A30&SUBSYS_82D41043&REV_00\3&115 83659&0&FB
Driver: n/a

Name: Intel(R) ICH10 Family USB Enhanced Host Controller - 3A3A
Device ID: PCI\VEN_8086&DEV_3A3A&SUBSYS_82D41043&REV_00\3&115 83659&0&EF
Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7600.16385 (English), 7/13/2009 20:06:30, 51200 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7600.16385 (English), 7/13/2009 20:06:31, 324608 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7600.16385 (English), 7/13/2009 20:07:09, 343040 bytes

Name: Intel(R) ICH10R LPC Interface Controller - 3A16
Device ID: PCI\VEN_8086&DEV_3A16&SUBSYS_82D41043&REV_00\3&115 83659&0&F8
Driver: C:\Windows\system32\DRIVERS\msisadrv.sys, 6.01.7600.16385 (English), 7/13/2009 21:48:27, 15424 bytes

Name: Ralink RT61 Turbo Wireless LAN Card #2
Device ID: PCI\VEN_1814&DEV_0301&SUBSYS_25611814&REV_00\4&1B3 59D48&0&00F0
Driver: C:\Windows\system32\DRIVERS\netr6164.sys, 3.00.0001.0000 (English), 6/2/2009 10:35:30, 438784 bytes
Driver: C:\Windows\system32\drivers\vwifibus.sys, 6.01.7600.16385 (English), 7/13/2009 20:07:21, 24576 bytes
Driver: C:\Windows\system32\RaCoInstx.dll, 1.00.0006.0001 (English), 6/2/2009 10:31:32, 303616 bytes

[mrlrules]

Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A39
Device ID: PCI\VEN_8086&DEV_3A39&SUBSYS_82D41043&REV_00\3&115 83659&0&D2
Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.01.7600.16385 (English), 7/13/2009 20:06:27, 30720 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7600.16385 (English), 7/13/2009 20:06:31, 324608 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7600.16385 (English), 7/13/2009 20:07:09, 343040 bytes

Name: Intel(R) 4 Series Chipset PCI Express Root Port - 2E21
Device ID: PCI\VEN_8086&DEV_2E21&SUBSYS_82D31043&REV_03\3&115 83659&0&08
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7600.16385 (English), 7/13/2009 21:45:45, 183872 bytes

Name: VIA 1394 OHCI Compliant Host Controller
Device ID: PCI\VEN_1106&DEV_3403&SUBSYS_83841043&REV_00\4&210 273A0&0&00E3
Driver: C:\Windows\system32\DRIVERS\1394ohci.sys, 6.01.7600.16385 (English), 7/13/2009 20:07:13, 227840 bytes

Name: Intel(R) ICH10 Family PCI Express Root Port 6 - 3A4A
Device ID: PCI\VEN_8086&DEV_3A4A&SUBSYS_82D41043&REV_00\3&115 83659&0&E5
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7600.16385 (English), 7/13/2009 21:45:45, 183872 bytes

Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A38
Device ID: PCI\VEN_8086&DEV_3A38&SUBSYS_82D41043&REV_00\3&115 83659&0&D1
Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.01.7600.16385 (English), 7/13/2009 20:06:27, 30720 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7600.16385 (English), 7/13/2009 20:06:31, 324608 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7600.16385 (English), 7/13/2009 20:07:09, 343040 bytes
Name: Intel(R) 4 Series Chipset Processor to I/O Controller - 2E20
Device ID: PCI\VEN_8086&DEV_2E20&SUBSYS_82D31043&REV_03\3&115 83659&0&00
Driver: n/a

Name: High Definition Audio Controller
Device ID: PCI\VEN_1002&DEV_AA30&SUBSYS_AA30174B&REV_00\4&390 43ADE&0&0108
Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.01.7600.16385 (English), 7/13/2009 20:06:13, 122368 bytes
Name: Intel(R) ICH10 Family PCI Express Root Port 5 - 3A48
Device ID: PCI\VEN_8086&DEV_3A48&SUBSYS_82D41043&REV_00\3&115 83659&0&E4
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7600.16385 (English), 7/13/2009 21:45:45, 183872 bytes

Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A37
Device ID: PCI\VEN_8086&DEV_3A37&SUBSYS_82D41043&REV_00\3&115 83659&0&D0
Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.01.7600.16385 (English), 7/13/2009 20:06:27, 30720 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7600.16385 (English), 7/13/2009 20:06:31, 324608 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7600.16385 (English), 7/13/2009 20:07:09, 343040 bytes

Name: Intel(R) ICH8R/ICH9R/ICH10R/DO/PCH SATA RAID Controller
Device ID: PCI\VEN_8086&DEV_2822&SUBSYS_82D41043&REV_00\3&115 83659&0&FA
Driver: C:\Windows\system32\DRIVERS\iaStor.sys, 8.09.0000.1023 (English), 6/4/2009 18:54:36, 408600 bytes

Name: ATI Radeon HD 4800 Series
Device ID: PCI\VEN_1002&DEV_9440&SUBSYS_E114174B&REV_00\4&390 43ADE&0&0008
Driver: C:\Windows\system32\DRIVERS\atikmdag.sys, 8.01.0001.1016 (English), 4/6/2010 22:44:06, 6659072 bytes
Driver: C:\Windows\system32\DRIVERS\ati2erec.dll, 1.00.0000.0019 (English), 4/6/2010 21:22:00, 53248 bytes
Driver: C:\Windows\system32\DRIVERS\atikmpag.sys, 8.14.0001.6105 (English), 4/6/2010 21:23:30, 195584 bytes
Driver: C:\Windows\system32\atiumd64.dll, 8.14.0010.0743 (English), 4/6/2010 21:32:56, 4806144 bytes
Driver: C:\Windows\system32\atiumd6a.dll, 8.14.0010.0254 (English), 4/6/2010 21:27:22, 2701312 bytes
Driver: C:\Windows\system32\atitmm64.dll, 6.14.0011.0022 (English), 4/6/2010 22:10:56, 120320 bytes
Driver: C:\Windows\system32\atiicdxx.dat, 3/17/2010 11:06:30, 202234 bytes
Driver: C:\Windows\system32\amdpcom64.dll, 8.14.0010.0023 (English), 4/6/2010 21:08:58, 53248 bytes
Driver: C:\Windows\system32\atimpc64.dll, 8.14.0010.0023 (English), 4/6/2010 21:08:58, 53248 bytes
Driver: C:\Windows\system32\atiadlxx.dll, 6.14.0010.1054 (English), 4/6/2010 21:24:02, 334336 bytes
Driver: C:\Windows\system32\atiumd6a.cap, 4/6/2010 21:25:00, 515424 bytes
Driver: C:\Windows\system32\atimuixx.dll, 6.14.0010.1001 (English), 4/6/2010 22:10:12, 12288 bytes
Driver: C:\Windows\system32\atiapfxx.exe, 6.14.0010.1001 (English), 4/6/2010 22:16:30, 143360 bytes
Driver: C:\Windows\system32\atiapfxx.blb, 4/6/2010 22:16:34, 38400 bytes
Driver: C:\Windows\system32\atiesrxx.exe, 6.14.0011.1054 (English), 4/6/2010 22:12:18, 202752 bytes
Driver: C:\Windows\system32\atieclxx.exe, 6.14.0011.1054 (English), 4/6/2010 22:13:00, 455168 bytes
Driver: C:\Windows\system32\atipdl64.dll, 6.14.0010.2562 (English), 4/6/2010 22:10:40, 421376 bytes
Driver: C:\Windows\system32\atiedu64.dll, 6.14.0010.2514 (English), 4/6/2010 22:10:08, 59392 bytes
Driver: C:\Windows\system32\ATIDEMGX.dll, 2.00.3748.38194 (English), 4/6/2010 22:13:10, 446464 bytes
Driver: C:\Windows\system32\atio6axx.dll, 6.14.0010.9756 (English), 4/6/2010 22:40:36, 18929664 bytes
Driver: C:\Windows\system32\aticaldd64.dll, 6.14.0010.0635 (English), 4/6/2010 21:40:04, 5186048 bytes
Driver: C:\Windows\system32\aticalrt64.dll, 6.14.0010.0635 (English), 4/6/2010 21:40:18, 43008 bytes
Driver: C:\Windows\system32\aticalcl64.dll, 6.14.0010.0635 (English), 4/6/2010 21:40:12, 39936 bytes
Driver: C:\Windows\system32\atipblag.dat, 4/2/2010 12:09:08, 2023 bytes
Driver: C:\Windows\system32\atiu9p64.dll, 8.14.0001.6105 (English), 4/6/2010 21:22:38, 28160 bytes
Driver: C:\Windows\system32\atiuxp64.dll, 8.14.0001.6105 (English), 4/6/2010 21:22:52, 36864 bytes
Driver: C:\Windows\system32\atig6pxx.dll, 8.14.0001.6105 (English), 4/6/2010 21:23:42, 14848 bytes
Driver: C:\Windows\system32\atig6txx.dll, 8.14.0001.6105 (English), 4/6/2010 21:23:36, 16384 bytes
Driver: C:\Windows\system32\atibtmon.exe, 2.00.0000.0000 (English), 5/11/2009 22:35:30, 118784 bytes
Driver: C:\Windows\system32\atidxx64.dll, 8.17.0010.0269 (English), 4/6/2010 21:54:40, 3834880 bytes
Driver: C:\Windows\SysWOW64\atiumdag.dll, 8.14.0010.0743 (English), 4/6/2010 21:40:46, 3707904 bytes
Driver: C:\Windows\SysWOW64\atiumdva.dll, 8.14.0010.0254 (English), 4/6/2010 21:21:08, 2983936 bytes
Driver: C:\Windows\SysWOW64\amdpcom32.dll, 8.14.0010.0023 (English), 4/6/2010 21:08:52, 52224 bytes
Driver: C:\Windows\SysWOW64\atimpc32.dll, 8.14.0010.0023 (English), 4/6/2010 21:08:52, 52224 bytes
Driver: C:\Windows\SysWOW64\atiadlxy.dll, 6.14.0010.1054 (English), 4/6/2010 21:23:54, 237568 bytes
Driver: C:\Windows\SysWOW64\atiumdva.cap, 4/6/2010 21:20:44, 515424 bytes
Driver: C:\Windows\SysWOW64\atipdlxx.dll, 6.14.0010.2562 (English), 4/6/2010 22:10:32, 356352 bytes
Driver: C:\Windows\SysWOW64\Oemdspif.dll, 6.15.0006.0006 (English), 4/6/2010 22:10:18, 278528 bytes
Driver: C:\Windows\SysWOW64\ati2edxx.dll, 6.14.0010.2514 (English), 4/6/2010 22:10:00, 43520 bytes
Driver: C:\Windows\SysWOW64\atioglxx.dll, 6.14.0010.9756 (English), 4/6/2010 22:12:12, 14321664 bytes
Driver: C:\Windows\SysWOW64\atidxx32.dll, 8.17.0010.0269 (English), 4/6/2010 22:06:26, 3164160 bytes
Driver: C:\Windows\SysWOW64\aticaldd.dll, 6.14.0010.0635 (English), 4/6/2010 21:38:12, 4018176 bytes
Driver: C:\Windows\SysWOW64\aticalrt.dll, 6.14.0010.0635 (English), 4/6/2010 21:40:18, 53248 bytes
Driver: C:\Windows\SysWOW64\aticalcl.dll, 6.14.0010.0635 (English), 4/6/2010 21:40:10, 53248 bytes
Driver: C:\Windows\SysWOW64\atipblag.dat, 4/2/2010 12:09:08, 2023 bytes
Driver: C:\Windows\SysWOW64\atiu9pag.dll, 8.14.0001.6105 (English), 4/6/2010 21:22:30, 20480 bytes
Driver: C:\Windows\SysWOW64\atiuxpag.dll, 8.14.0001.6105 (English), 4/6/2010 21:22:44, 28160 bytes
Driver: C:\Windows\SysWOW64\atigktxx.dll, 8.14.0001.6105 (English), 4/6/2010 21:23:32, 14848 bytes
Driver: C:\Windows\SysWOW64\atiglpxx.dll, 8.14.0001.6105 (English), 4/6/2010 21:23:40, 12800 bytes
Driver: C:\Windows\atiogl.xml, 4/1/2010 05:34:28, 20862 bytes
Driver: C:\Windows\system32\ATIODCLI.exe, 1.00.0000.0001 (English), 2/3/2009 21:52:08, 51200 bytes
Driver: C:\Windows\system32\ATIODE.exe, 1.00.0000.0001 (English), 2/18/2009 18:55:24, 332288 bytes
Driver: C:\Windows\system32\atiglpxx.dll, 8.14.0001.6105 (English), 4/6/2010 21:23:40, 12800 bytes
Driver: C:\Windows\system32\aticfx64.dll, 8.17.0010.0018 (English), 4/6/2010 22:15:26, 553472 bytes
Driver: C:\Windows\SysWOW64\aticfx32.dll, 8.17.0010.0018 (English), 4/6/2010 22:16:20, 489472 bytes
Driver: C:\Windows\system32\coinst.dll, 1.00.0002.0001 (English), 4/6/2010 21:46:50, 55296 bytes

Name: Intel(R) ICH10 Family PCI Express Root Port 4 - 3A46
Device ID: PCI\VEN_8086&DEV_3A46&SUBSYS_82D41043&REV_00\3&115 83659&0&E3
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7600.16385 (English), 7/13/2009 21:45:45, 183872 bytes

Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A36
Device ID: PCI\VEN_8086&DEV_3A36&SUBSYS_82D41043&REV_00\3&115 83659&0&EA
Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.01.7600.16385 (English), 7/13/2009 20:06:27, 30720 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7600.16385 (English), 7/13/2009 20:06:31, 324608 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7600.16385 (English), 7/13/2009 20:07:09, 343040 bytes

Name: Intel(R) 82801 PCI Bridge - 244E
Device ID: PCI\VEN_8086&DEV_244E&SUBSYS_82D41043&REV_90\3&115 83659&0&F0
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7600.16385 (English), 7/13/2009 21:45:45, 183872 bytes

Name: Intel(R) ICH10 Family PCI Express Root Port 1 - 3A40
Device ID: PCI\VEN_8086&DEV_3A40&SUBSYS_82D41043&REV_00\3&115 83659&0&E0
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7600.16385 (English), 7/13/2009 21:45:45, 183872 bytes

[mrlrules]

------------------
DirectShow Filters
------------------

DirectShow Filters:
WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7600.16385
WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7600.16385
WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7600.16385
MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385
Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385
WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7600.16385
WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7600.16385
Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385
Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385
DV Muxer,0x00400000,0,0,qdv.dll,6.06.7600.16385
Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7600.1649 0
WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7600.16385
Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7600.1638 5
AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7600.16490
VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7600.16490
SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7 600.16385
Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,6.01.7140.0 000
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7600.16385
StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7600. 16385
Microsoft TV Captions Decoder,0x00200001,1,0,MSTVCapn.dll,6.01.7600.1638 5
MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7600.1 6490
CBVA DMO wrapper filter,0x00200000,1,1,cbva.dll,6.01.7600.16385
MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7600.16490
SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7600.16490
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7600.16385
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7600.1638 5
Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7600.16385
SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7600.1638 5
Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7600.16 385
Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7600.16490
MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7600.16490
DV Splitter,0x00600000,1,2,qdv.dll,6.06.7600.16385
Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7600.16490
Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7600.16 385
ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7600.16490
Video Renderer,0x00800001,1,0,quartz.dll,6.06.7600.16490
MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7600.16385
Line 21 Decoder,0x00600000,1,1,,
Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7600.16490
Video Renderer,0x00400000,1,0,quartz.dll,6.06.7600.16490
VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7600.16385
WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7600.16385
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7600.1638 5
File writer,0x00200000,1,0,qcap.dll,6.06.7600.16385
iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7600.16385
iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7600.16385
DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7600.16385
Microsoft TV Subtitles Decoder,0x00200001,1,0,MSTVCapn.dll,6.01.7600.1638 5
Overlay Mixer2,0x00200000,1,1,,
RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7600.16 385
WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7600.16385
MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7600 .16385
DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7600.16385
SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7600.1 6385
Null Renderer,0x00200000,1,0,qedit.dll,6.06.7600.16385
MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7600.16385
Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7600.1638 5
StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.760 0.16385
Smart Tee,0x00200000,1,2,qcap.dll,6.06.7600.16385
Overlay Mixer,0x00200000,0,0,,
AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7600.1 6490
NetBridge,0x00200000,2,0,netbridge.dll,6.01.7600.1 6385
AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7600.16490
Wave Parser,0x00400000,1,1,quartz.dll,6.06.7600.16490
MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7600.16490
Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7600.16490
File stream renderer,0x00400000,1,1,quartz.dll,6.06.7600.16490
Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0 000
StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7600 .16385
AVI Mux,0x00200000,1,0,qcap.dll,6.06.7600.16385
Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7600.16490
File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7600.16490
File Source (URL),0x00400000,0,1,quartz.dll,6.06.7600.16490
Media Center Extender Encryption Filter,0x00200000,2,2,Mcx2Filter.dll,6.01.7600.163 85
AudioRecorder WAV Dest,0x00200000,0,0,WavDest.dll,
AudioRecorder Wave Form,0x00200000,0,0,WavDest.dll,
SoundRecorder Null Renderer,0x00200000,0,0,WavDest.dll,
Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7600.16385
Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7600.16385
BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7600.16385
MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7600.16490

WDM Streaming Tee/Splitter Devices:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7600.1638 5

Video Compressors:
WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385
WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385
MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385
DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7600.16385
MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7600.164 90

Audio Compressors:
WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385
WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385
IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7600.16490
PCM,0x00200000,1,1,quartz.dll,6.06.7600.16490
Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7600.16490
GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7600.16490
CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7600.16490
CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7600.16490
MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7600.16490

Audio Capture Sources:
Microphone (High Definition Aud,0x00200000,0,0,qcap.dll,6.06.7600.16385
Line In (High Definition Audio ,0x00200000,0,0,qcap.dll,6.06.7600.16385

PBDA CP Filters:
PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7600.16 485
PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7600.16 485
PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7600.16 485

Midi Renderers:
Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7600.16490
Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7600.16490

WDM Streaming Capture Devices:
,0x00000000,0,0,,
HD Audio Muxed capture,0x00200000,1,1,ksproxy.ax,6.01.7600.16385

WDM Streaming Rendering Devices:
ATI HD Audio rear output,0x00200000,1,1,ksproxy.ax,6.01.7600.16385
HD Audio HDMI out,0x00200000,1,1,ksproxy.ax,6.01.7600.16385
HD Audio Headphone/Speakers,0x00200000,1,1,ksproxy.ax,6.01.7600.16385
HD Audio SPDIF out,0x00200000,1,1,ksproxy.ax,6.01.7600.16385

BDA Network Providers:
Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16385
Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16385
Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16385
Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16385
Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7600.16485

Multi-Instance Capable VBI Codecs:
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7600.16385

BDA Transport Information Renderers:
BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7600.16385
MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7600.16385

BDA CP/CA Filters:
Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7600.16385
Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7600.16385
PTFilter,0x00200000,0,0,EncDec.dll,6.06.7600.16385
XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7600.16385

WDM Streaming Communication Transforms:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7600.1638 5

Audio Renderers:
Speakers (High Definition Audio,0x00200000,1,0,quartz.dll,6.06.7600.16490
Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7600.16490
Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7600.16490
Digital Audio (HDMI) (High Defi,0x00200000,1,0,quartz.dll,6.06.7600.16490
Digital Audio (S/PDIF) (High De,0x00200000,1,0,quartz.dll,6.06.7600.16490
DirectSound: Digital Audio (HDMI) (High Definition Audio Device),0x00200000,1,0,quartz.dll,6.06.7600.16490
DirectSound: Digital Audio (S/PDIF) (High Definition Audio Device),0x00200000,1,0,quartz.dll,6.06.7600.16490
DirectSound: Speakers (High Definition Audio Device),0x00200000,1,0,quartz.dll,6.06.7600.16490

---------------
EVR Power Information
---------------
Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)
Quality Flags: 2576
Enabled:
Force throttling
Allow half deinterlace
Allow scaling
Decode Power Usage: 100
Balanced Flags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 50
PowerFlags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 0

[CriticalDmg]

I don't have access to any win7 machines to test, but try this:

Start -> run -> DxDiag

on the Display tab, can you toggle DirectDraw/Direct3D Acceleration ?

[mrlrules]

Good thought, but unfortunately there is no option there to enable it, or even to test it.

[Stick]

you got the 10.3 or 10.4 drivers. get the 10.4 version and install it. make sure you select the video device properly in AO's settings. the problem seem to be with the driver installation and not with AO.

D3D Status: D3D v7 or earlier apps disabled, D3D v8 or later apps enabled

that line worried me. AO is dx7.

[mrlrules]

I've downloaded and installed the latest from http://game.amd.com/us-en/drivers_ca...indows-7-64bit . I'll be honest, though, I'm not sure what the version 10.4 is referring to as the driver version is only 8.723 unless it might be referring to the catalyst version?

As far as selecting the video device, the two options AO gives are "Primary Display Driver - RGB Emulation" and "ATI Radeon HD 4800 Series - RGB Emulation" both of which give the same error.

Thanks for the suggestions so far, I guess I'll try messing with various versions of ATI drivers while I wait for more suggestions.

UPDATE: I've tried the following driver versions with corresponding catalyst versions in brackets and still no dice:
8.723 [10.4]
8.712 [10.3]
8.690 [10.1]
8.681 [9.12]
8.650 [9.9]
8.573 [9.1]

UPDATE 2: Also tried running it in the XP Mode VM, still didn't work.

[Stick]

As far as selecting the video device, the two options AO gives are "Primary Display Driver - RGB Emulation" and "ATI Radeon HD 4800 Series - RGB Emulation" both of which give the same error.

you're missing the DX options. try to reinstall dx from MS link here. remove the catalyst drivers, install dx, reinstall catalyst drivers.

[CriticalDmg]

After you uninstall and before you reinstall the Catalyst, download and use DriverSweeper (http://www.guru3d.com/category/driversweeper/), it cleans driver "remains" (that may prevent a proper installation of new drivers).


p.s. Did AO ever run on that current system of yours ?

p.p.s. You said other Dx games worked, what are some of those ? (besides Eve that is, which, according to it's minimum system requirements, can run on an ancient GeForce 5 - that's at least 6 nVidia GFX generations back )

[Stick]

p.p.s. You said other Dx games worked, what are some of those ? (besides Eve that is, which, according to it's minimum system requirements, can run on an ancient GeForce 5 - that's at least 6 nVidia GFX generations back )

i think dx11 that comes with win 7 only keeps backward compatibility for titles for dx8 onwards, for older ones dx redistributable package from MS being needed. eve has a dx9 engine.

[Honorbound]

i think dx11 that comes with win 7 only keeps backward compatibility for titles for dx8 onwards, for older ones dx redistributable package from MS being needed. eve has a dx9 engine.

Not (entirely?) correct.
I'm using Win7 x64 and a Dx11 card (Radeon 5770) and AO was running fine from day 1, even before any other game had the chance to mess with DirectX and install the various earlier redist packages they contained, for whatever reason they did that to an up to date DirectX installation...

The fact that AO lists only 2 driver options (and both of them are emulated) instead of the usual 6 seems to suggest that something's wrong with the driver or DirectX installation.

[Eponyx]

To go a little of topic, AO does not use DX* for grapics DX7 is only used for pointing devices like your mouste/trackball ect and to identify that your GFX card is 3D capabel.

Anything GFX related is done by the prosessor that does not make use of DX, offcourse if you force antialias ect. that is handled by your GFX card but that is still not DX.

Also I would suggest that the player in this case might want to reinstall AO.

* = DirectX

[mrlrules]

Thanks for all the helpful suggestions so far, let me respond to each person in order.

you're missing the DX options. try to reinstall dx from MS link here. remove the catalyst drivers, install dx, reinstall catalyst drivers.

Unfortunately the only way I know of un/reinstalling DX is to use one of a couple kludgy tools that just rip it out of your system. I might try these later if nothing else works, but I have a feeling that they might cause more problems than they fix.

After you uninstall and before you reinstall the Catalyst, download and use DriverSweeper (http://www.guru3d.com/category/driversweeper/), it cleans driver "remains" (that may prevent a proper installation of new drivers).

I'll try to do another run through the different versions using DriverSweeper in between and let you know how it goes.

p.s. Did AO ever run on that current system of yours ?

I'm honestly not sure if I ever ran it on this machine or not, it's been some time since I last played.

p.p.s. You said other Dx games worked, what are some of those ? (besides Eve that is, which, according to it's minimum system requirements, can run on an ancient GeForce 5 - that's at least 6 nVidia GFX generations back )

NOTE: I'm not sure off the top of my head which of these use OpenGL or DirectX but I'll just list them all.

Burnout Paradise
Call of Duty: World at War
Counter-Strike
Empire Earth 3
Eve Online
Left 4 Dead
Modern Warfare 2
Need for Speed: Carbon
Spore

SimCity4 gave a warning about not being able to initialize DirectDraw but still worked.
Halo: CE wouldn't work due to not being able to initialize DirectDraw.

So apparently it's the older games that aren't working, but the recent ones seem to be fine. It seems that SimCity4 uses DX7 and Halo:CE DX8 from what I saw with a quick 30-second google search, but feel free to to correct me if that's wrong.

i think dx11 that comes with win 7 only keeps backward compatibility for titles for dx8 onwards, for older ones dx redistributable package from MS being needed. eve has a dx9 engine.

This may be the key, I'll search for this older DX redistributable package and see what I can find.

Not (entirely?) correct.
I'm using Win7 x64 and a Dx11 card (Radeon 5770) and AO was running fine from day 1, even before any other game had the chance to mess with DirectX and install the various earlier redist packages they contained, for whatever reason they did that to an up to date DirectX installation...

The fact that AO lists only 2 driver options (and both of them are emulated) instead of the usual 6 seems to suggest that something's wrong with the driver or DirectX installation.

Again, don't think you can reinstall DirectX easily, and I've tried several versions of the graphics driver from most recent (2 weeks ago) to earlier (2 or 3 years).

Thanks for the help so far, I'm gonna search to see if this DX package exists, then try another run of graphics drivers using DriverSweep in between.

UPDATE (DX):
Found an old DX9 redistributable, installed and AO still doesn't work.
Found an ancient DX7 installer, refused to install ("incompatible with this version of Windows").
Found a DX8 redistributable, supposedly installed fine but took less than a second and AO still doesn't work.

UPDATE (Drivers):
Cleaned off each and every version of the drivers I had installed using DriverSweeper, then installed latest version and still no change.
Installed AO again after that, still no change.

Any other suggestions other than restarting into another OS every time I want to play? >.<

[Stick]

Unfortunately the only way I know of un/reinstalling DX is to use one of a couple kludgy tools that just rip it out of your system. I might try these later if nothing else works, but I have a feeling that they might cause more problems than they fix.

the DX redist package is basically updating the DX on your computer. since Win 7 already comes with DX11, the redist package just install the missing libraries, it doesn't change anything else. so have no fear. no need to uninstall or anything, just run the latest redistributable from the link i posted.
the fact that you're having some problems with other games too, like Halo and Simcity4, suggests that this is infact not related to AO, but to a bad OS/driver/DX installation.
these 2 lines shouldn't be in your dxdiag output:

DDraw Status: Disabled
D3D Status: D3D v7 or earlier apps disabled, D3D v8 or later apps enabled

doing the install/reinstall in the correct order is usually the key. so again:
- uninstall the drivers and use driver sweep or similar to clean up
- install dx redist from the link
- install the newest catalyst drivers.

if this fails, you might have to reinstall the OS.

[mrlrules]

I might just be totally oblivious, but AFAIK there is no way to reinstall DX. Running the redist installer from the link provided gives me the option to accept the EULA and once I do it simply says "DirectX setup has determined that a newer or equivalent version of DirectX has been installed already. No installation is necessary."
and the only option from that point is Finish which just exits the installer.

I agree that the problem might have to do with DX, but of the three games not working, AO is the only one that has been updated in the past 7 years. >.< Poking around to try to find people with similar problems by checking on message boards for the original version of Halo, according to Microsoft it is officially NOT supported on Windows 7. (http://www.microsoft.com/windows/com...ture&os=32-bit) It smells to me like Microsoft is dropping reverse compatibility for DX7 and earlier, which is understandable seeing how old it is.

It seems somewhat ridiculous that a game that's "dynamic" and continually "updated" is still using a version of DirectX that's now 4 versions old and turns 10 years old in a couple of months. I mean, just looking at other stuff that happened the year DX7 was last updated (Bush elected for first term, first resident crew enters International Space Station, last Peanuts comic published, Y2K) shows just how old this technology is -- XP was released with DX8.

Don't get me wrong, I greatly appreciate all the help that everyone who's posted here has provided. However, having tried everything short of reinstalling the OS [which might not even work] it would appear that AO is just simply too old of a game to run on my current PC setup, and looking at other posts on this board, it would appear that even the server side is suffering quite a bit from age as well with users' items randomly disappearing and not even really being offered much support to get them back.

If anybody has any other ideas, feel free to post them, I'll still check this board for the next few days. But it appears to me that the game is simply too old to work, which is a shame, but it was good while it lasted.

[Stick]

But it appears to me that the game is simply too old to work, which is a shame, but it was good while it lasted.

That's not really true. I run AO on 2 machines which hardly can be called old gear:
1. Phenom X4 955 BE; ATI 5850; 4GB DDR3; 2xWD blacks in RAID0; other nonessential stuff; Win 7 64
2. Core 2 Duo T9600; NVidia 9600M GT; 4GB DDR2; 2x320GB Samsungs in RAID0; other stuff; Win 7 64

On the first one AO runs without any issues, on second one I sometimes have problems with overheating, but that is because of bad laptop design and not AO.
Apparently yours is the first of this type of problem regarding DX, since I cannot recall any other since I've been browsing these boards.

What you might try are these steps listed here.

Also, can you post a list of progs from the task manager?

[mrlrules]

Tried the list of steps, still doesn't work.

A random thought I just had though: my processor doesn't support hardware virtualization (watch out researching this, as it appears that another edition of the Q8400 was released at some point that now includes it but I know for a fact that my Q8400 does NOT support it). Could it be that DX7 in Win 7 requires it? [you should be able to turn off the support in BIOS if you wouldn't mind testing to see if it would run w/o VT.] It just strikes me as very odd that a software/configuration/driver problem (one that I could fix anyways) would allow DX8+ to work perfectly fine but not DX7, and seeing as I've never had any other flakiness on this relatively new hardware (<12 months old) I doubt it's a hardware problem (although hardware problems do love to be infuriatingly random like that, so who knows).

Also I agree that from what I've found, there's really not many other people on the internet having this problem, but I think it's because there's not many people trying to run a mix of relatively recent software (Win 7 64) and quite older software (DX7) like this and willing to chase down what the problem is. Of course, most of this is just conjecture and hunches on my part, but unfortunately it doesn't seem like there's too much else to go on at this point...

Running programs:
aaCenter.exe (32)
AsCmd.exe (32)
AsShare.exe (32)
csrss.exe (x2)
dwm.exe
explorer.exe
firefox.exe (32)
lsass.exe
lsm.exe
mdm.exe (32)
MSOSYNC.EXE (32)
Probe2.exe (32)
SeaPort.exe (32)
SearchIndexer.exe
services.exe
smss.exe
splwow64.exe
svchost.exe (x13)
System
System Idle Process
taskeng.exe
taskhost.exe
taskmgr.exe
wininit.exe
winlogon.exe
WLIDSVC.EXE (32)
WLIDSVCM.EXE (32)
WmiPrvSE.exe
wmpnetwk.exe

[Stick]

Try the directx redist from here.
Everything I could find on the web related to your issue points out to one of the followings:
- video hardware acceleration is disabled
- video drivers broken
- mobo drivers broken
- directx not installed properly
- UAC interference

Other than that, i'm all out of ideas.

link 1
link 2
link 3
link 4

P.S. Strangely enough all the similar problems on the web relate to AO.
P.S.2. A workaround from the last link I posted:

Run Regedit
, the two key change to 0
[HKEY_LOCAL_MACHINE \ SOFTWARE \ Microsoft \ DirectDraw]
"EmulationOnly" = dword: 00000000

[_LOCAL_MACHINE HKEY \ SOFTWARE \ Microsoft \ Direct3D \ Drivers \]
"SoftwareOnly" = dword: 00000000