Crash 75% time I log off

[Troxxor]

Hi there,

I keep on getting client crashes when I log off I have to send (or not) a bug report, then kill clientd in task mangler. It's not stopping me play, but it's getting really annoying, lol!

It never happens any other time than at log off, my prefs seem to be updated with any changes, and this happens on both of my home PCs & my work PC (all three are Win7 x64, AO installed at C:\Anarchy Online)

Here's what gets caught:

Exception code: C0000005 ACCESS_VIOLATION
Attempted write to: F5980412 
Fault address:  77B9E25B 01:0001E25B C:\Windows\SysWOW64\ntdll.dll

Registers:
EAX:F5980412
EBX:BE3C001B
ECX:0002007F
EDX:00000002
ESI:0A69F892
EDI:BE3C0000
CS:EIP:0023:77B9E25B
SS:ESP:002B:0DDAFBCC  EBP:0DDAFC00
DS:002B  ES:002B  FS:0053  GS:002B
Flags:00010202
Fpu control: 0x9001f

Stack: From adr 0DDAFBCC
00000000 04040000 0421F610 00000014 04042F18 05B0001A 00020000 0414FAD0 00000000 0414FB48 
00240421 00000001 0421F608 0DDAFC18 77B9DE63 0421F610 0DDAFCD0 00000008 0421F608 0DDAFC2C 
757514D1 04040000 00000000 0421F610 0DDAFC78 752B4C39 04040000 00000000 0421F610 1CB06449 

Call stack:
Address   Frame     Logical addr  Module
77B9E25B  0DDAFC00  0001:0001E25B C:\Windows\SysWOW64\ntdll.dll
77B9DE63  0DDAFC18  0001:0001DE63 C:\Windows\SysWOW64\ntdll.dll
757514D1  0DDAFC2C  0001:000014D1 C:\Windows\syswow64\kernel32.dll
752B4C39  0DDAFC78  0001:00003C39 C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4927_none_d08a205e442db5b5\MSVCR80.dll
Frame pointer not aligned. Stopping!
<end>

This has been happening since 18.4.0, I was hoping the last patch would fix it, but no joy

Any ideas please?

[WalkingDeath]

I am getting the same thing when I log out, about 3 out of 4 times it locks up with the game still open, but the toons logout bar completely done. I get the game not responding and have to close program and get the clientd that I have to force closed every time.

I am also running Windows 7 Home Premium and it started with the 18.4 patch.

[Chivana]

Same here!

Exception code: C0000005 ACCESS_VIOLATION
Attempted write to: 31F00460 
Fault address:  76FFE25B 01:0001E25B C:\Windows\SysWOW64\ntdll.dll

Registers:
EAX:31F00460
EBX:C5BE001B
ECX:0002008B
EDX:00000002
ESI:046FFCBA
EDI:C5BE0000
CS:EIP:0023:76FFE25B
SS:ESP:002B:0DB6FBCC  EBP:0DB6FC00
DS:002B  ES:002B  FS:0053  GS:002B
Flags:00010206
Fpu control: 0x9001f

Stack: From adr 0DB6FBCC
00000000 045F0000 046E3268 1083BC80 045F2FE8 0736001A 00020000 0463C8E8 00000000 0463C960 
0010046E 00000001 046E3260 0DB6FC18 76FFDE63 046E3268 0DB6FCD0 0000000A 046E3260 0DB6FC2C 
768614D1 045F0000 00000000 046E3268 0DB6FC78 730C4C39 045F0000 00000000 046E3268 931E36BA 

Call stack:
Address   Frame     Logical addr  Module
76FFE25B  0DB6FC00  0001:0001E25B C:\Windows\SysWOW64\ntdll.dll
76FFDE63  0DB6FC18  0001:0001DE63 C:\Windows\SysWOW64\ntdll.dll
768614D1  0DB6FC2C  0001:000014D1 C:\Windows\syswow64\kernel32.dll
730C4C39  0DB6FC78  0001:00003C39 C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4927_none_d08a205e442db5b5\MSVCR80.dll
Frame pointer not aligned. Stopping!
<end>

[Kinkstaah]

Same here.

It's rather annoying.

[hakrist]

I'm getting the exact same thing.

Also, after such a exited crash i often find that im having the same crash on log-in aswell.
When I restart ao it calims that im already logged in. If i immediately try and enter the game with the loged in character the game crashes again with the same error "Frame pointer not aligned. Stopping!". If I wait for the timed bar to go down to zero then I can log in without problems.

This started after patch 18.4 for me aswell!
Tested on 2 different computers, one of which had default settings. Same problem on both.

[Sama]

ditto,

if i am not paying attention i will get 3 or 4 windows locked up on the bottom of the screen after running dailies.

[Demoder]

I'm guessing that some system specifications would help them troubleshoot this issue.

[Malosar]

Getting it now as well, almost every time I log off.

Windows 7 64bit Professional
4Gb RAM
AMD 5770 GPU (10.10)
AO installed outside of program files

[Demoder]

Custom GUI?
Tried renaming Prefs to Prefs2 just to test?

[Caighil]

I am crashing 75 % aswell

No custom gui.

Windows 7 64 Pro
4 gb ram
intel quad core 266

[Demoder]

Which antivirus software are you guys using?
Which ISP, roughly where in the world?

[Caighil]

AV: Vipre Anti Virus (no firewall)
IP: Shaw Vancouver Island BC Canada

[NPS]

Pentium Dual Core 2.7ghz
Windows 7 Premium Home x64
4 gb RAM
Mcafee
AT&T DSL
Florida
AO installed on seperate hard drive.
No custom GUI

I am getting this crash about 90% of the time on log off. I haven't had any trouble logging in though. This all started with the 18.4 patch for me also. I'm curious why we haven't heard any official word about this. Something or anything to at least acknowledge that they are aware of the problem.

[Vhax]

I am getting this crash about 90% of the time on log off. I haven't had any trouble logging in though. This all started with the 18.4 patch for me also. I'm curious why we haven't heard any official word about this. Something or anything to at least acknowledge that they are aware of the problem.

The problem might not be that wide spread. Even though the several reports here in this thread.
And although annoying, it doesn't prevent you from playing the game.

I'm curious though, anyone experiencing this problem not on Windows 7?
As this is one of the things all 3 of you have in common for now at least.

[hakrist]

Win7 64bit.
AO installed in default location.
8Gb ram
Avast Antivirus
Norway - university provided net
No custom GUI

[Vhax]

Can you try moving AO away from program files, see if this helps?

[hakrist]

Moving AO away from program files did not help.

[NPS]

And mine was never there.

[Warhead]

Win7 64bit
Intel Q6600
8GB RAM
HD6850 (Catalyst 10.10e)
Avira Premium
AO is not in program files
Crash dump looks the same as the ones posted as far as involved files go.

[Demoder]

You might want to try to reinstall/upgrade your Visual C++ 2005 redistributable.
Links: x86, x64

Does this help?